Cookie statement at Respo Group

1. Cookies

Cookies are small data or text files that websites and applications place on your local computer. Such cookies can have different purposes: technical cookies (e.g. to track language settings), session cookies (temporary cookies that expire after one session) and tracking cookies (cookies that track and track your behavior on the Internet in order to provide you with a more optimal user experience).

The Belgian Electronic Communications Act of 13 June 2005 contains certain provisions concerning cookies and their use on websites. The law is a transposition of the European e-Privacy Directive, which means that the cookie legislation can be implemented differently in other European member states.

Respo Group is based in Belgium and therefore follows the Belgian legislation on cookies.

2. Purpose and usefulness of cookies

Respo Group wants to inform each visitor of the platform/the website as well as possible about his rights under the Belgian legislation on cookies, and about which cookies Respo Group uses. By using the platform/the website, the visitor agrees to the use of cookies. Cookies help Resporepair to optimise your visit to the platform/the website, to remember technical choices (e.g. a choice of language, a newsletter, etc.) and to show you more relevant services and offers.

If you wish to consult the Respo Group platform/website, it is recommended that the technical settings for cookies be enabled. Without cookies enabled, Resporepair cannot guarantee a trouble-free visit to the platform/website. If you prefer not to use cookies, you as a visitor are free to disable the cookies.

We use cookies to improve your visit to our platform/website. The cookies we use are safe. The information we collect using cookies helps us to identify any errors or to show you specific services that we think may be of interest to you.

3. Types of cookies used by Respo Group

We distinguish the following types of cookies according to their purposes:

Essential/ Strictly necessary cookies:

These cookies are necessary for the platform/website to function and cannot be disabled in our systems. They are usually set only in response to actions taken by you, such as setting your privacy preferences, logging in or filling out forms. They are necessary for good communication and facilitate navigation (e.g. returning to a previous page, etc.).

Non-essential cookies:

These cookies are not necessary for the platform/website to function, but they do help us to offer an improved and personalized website.

Functional cookies:

These cookies enable the platform/the website to offer improved functionality and personalisation. They can be set by us or by third party providers whose services we have added to our pages.

Analytical cookies:

Analytical cookies allow us to track visits and traffic so that we can measure and improve the performance of our platform/website. They help us to know which pages are the most and the least popular and how visitors move around the platform/website.

Targeting / advertising cookies:

These cookies can be set by our advertising partners via our platform/our website. They can be used by those companies to create a profile of your interests and show you relevant advertisements on other sites.

We use our own cookies on the one hand and cookies from carefully selected partners with whom we work and who advertise our services on their websites on the other hand.

First Party cookies:

Name Type Storage time

Session cookie Essential/ Strictly necessary cookie 24 hours

Third party cookies:

Name Type Storage time

Google Analytics Analytical cookie 24 hours

4. Management of cookies

Make sure that cookies are enabled in your browser. To enable cookies, the following steps must be taken:

With browser - Microsoft Internet Explorer

In Internet Explorer, click on 'Internet Options' in the 'Tools' menu.

On the 'Privacy' tab, move the slider to 'low' or 'accept all cookies' (setting above 'medium' disables cookies).

Click on 'OK'.

At browser - Mozilla Firefox

Click on 'Firefox' in the top left corner of your browser and then click on 'Options'.

On the 'Privacy' tab, make sure that the 'Let websites know that I don't want to be tracked' is not checked.

Click on 'OK'.

By browser - Google Chrome

Click on the three dots next to the browser bar at the top of your browser window and choose 'Options'.

Find the 'Privacy and security' section and click on 'content settings'.

Click on the option 'cookies'.

Now select 'Allow sites to save and read cookie data'.

At browser - Safari

Choose "Preferences" from the task menu. (The task menu is located in the upper right corner of the Safari window and looks like a cog or click on "Safari" in the extended task menu.)

Click on the Privacy tab. Find the section called "Cookies and other website information".

Please indicate that you accept cookies.

If you want to consult the Respo Group platform/website, it is recommended that you have enabled cookies. However, if you prefer not to do so, you as a visitor are free to disable cookies via your browser settings. This can be done in the following ways:

At browser - Microsoft Internet Explorer

In Internet Explorer, select the Tools button and select Internet Options.

Select the Privacy tab and move the slider up under Settings to block all cookies. Click OK.

At browser - Mozilla Firefox

Click on the menu button and choose 'Preferences'.

Select the 'Privacy & Security' panel and go to the 'History' section.

Next to 'Firefox will', set 'Use custom settings for history'.

Set 'Accept third-party cookies' to 'Never'.

Close the 'about: preferences' page. Any changes you make will be saved automatically.

By browser - Google Chrome

Select 'More Settings' from the browser toolbar.

At the bottom of the page, select the 'Advanced' option.

Under 'Privacy and security', select 'Settings for content'.

Select 'Cookies'.

Disable 'Allow sites to store and read cookie data'.

At browser - Safari

Choose "Preferences" from the task menu. (The task menu is located in the upper right corner of the Safari window and looks like a cog or click on "Safari" in the extended task menu.)

Click on the Privacy tab. Find the section called "Cookies and other website information".

Please note that you do not accept cookies.

Or consult the help function of your internet browser.

5. Rights of the visitors

Since cookies may constitute a processing of personal data, you, as a data subject, have the right to the lawful and secure processing of personal data. As a data subject, you can exercise the following rights:

Right to object: If there are compelling and justified reasons, one can object to the processing of personal data.

Right of access: Any data subject who proves his or her identity has a right of access to the information regarding the existence or non-existence of the processing of his or her personal data, as well as the purposes of this processing, the categories of data to which these processing operations relate and the categories of recipients to whom the data are provided.

Right to rectification: Inaccurate or incomplete personal data may be rectified or even erased at the request of the data subject.